Thank you for your interest in working at the Mid-America All-Indian Museum! MAAIM is operated by the City of Wichita and is under the management of the Division of Arts and Cultural Services.
The City of Wichita is an equal opportunity employer committed to diversity and inclusion and encourages applications from individuals of all backgrounds and experiences.
Open Positions
Visitor Services and Event Coordinator
This newly created part-time position will play a vital role in supporting both the daily operations and dynamic community engagement efforts of the Mid-America All-Indian Museum (MAAIM). This contract labor position focuses on two key areas—visitor experience/retail and event rentals/coordination—providing exceptional visitor service while helping to generate revenue that directly supports the museum’s mission. The Coordinator will manage gift shop operations, warmly welcome visitors, ensure a clean and inviting public space, and actively coordinate facility rentals for private and public events.
Key Responsibilities
1. Visitor Services & Retail Operations
- Greet and assist visitors with warmth and professionalism, providing comprehensive information about exhibits, programs, and membership opportunities.
- Operate the point-of-sale (POS) system for both admissions and retail purchases; accurately handle cash, card transactions, and daily deposits.
- Import and maintain inventory records in the POS system; conduct monthly inventory checks to ensure accurate stock levels and identify restocking needs.
- Receive and check in new merchandise orders, update pricing, and tag items for display.
- Clean and maintain display cases, shelves, and counters to keep the shop and gallery visually appealing and professional.
- Assist with shop layout and product displays, ensuring merchandise authentically reflects Native art, culture, and museum identity.
- Keep public spaces—including the gallery and admissions area—clean, organized, and welcoming to visitors.
2. Event Rentals & Coordination
- Serve as the first point of contact for all rental inquiries, providing detailed information about available spaces, pricing, policies, and amenities.
- Schedule and conduct facility tours for potential rental clients, highlighting event spaces and museum offerings.
- Work with the Executive Director and museum staff to create rental contracts, track payments, and ensure all required forms are properly completed.
- Communicate event details and timelines clearly with museum staff, security, and custodial teams to ensure smooth logistical coordination before, during, and after events.
- Maintain the event calendar and rental database, providing regular reports on bookings, event revenue, and client satisfaction.
- Actively promote the museum as a unique venue for weddings, business meetings, community events, and cultural celebrations, focusing on maximizing utilization and revenue.
Qualifications
- Previous experience in retail operations, customer service, and/or event coordination is strongly preferred.
- Excellent verbal and written communication skills.
- Strong attention to detail and exceptional organizational skills.
Compensation
To Apply
